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Child Care Resource Specialist

Child Care Resource Network
Date Posted: 03/25/2025
Location: Buffalo, New York
Salary/Wage: $18.72 - $19.47 an hour
Job Type: Full-time
Work Arrangement: Hybrid

Description:

As a Child Care Resource Specialist, You Will:

· Develop an understanding of best practices for child care businesses and aid child care businesses to follow best practices.

· Provide technical assistance and training as necessary

· Provide one-on-one and or small group assistance and onsite visits for programs who need individualized support.

· Attain and improve knowledge of grant opportunities and grant deliverables for providers.

· Promote or conduct business trainings for the quarterly training calendar thorough the service delivery area.

· Work collaboratively with OCFS and the Early Care and Learning Council on Business Specialist initiatives and attend monthly meetings.

· Assist in the creation, implementation, and evaluation of an annual Business Services & Child Care Supply work plan

· Counsel referral clients who are seeking child care

· Provide outreach presentations to providers and community partners to promote services of CCRN while seeking to establish and strengthen partnerships and collaborations.

Qualifications:

What You Will Bring to this Position:

· Bachelor’s Degree in Business or related field with one year experience in administrative support and customer service; or Associate Degree in Business or related field and three years of experience.

· Willingness to travel in Erie County

· Knowledge of early care and education.

· General knowledge of Child Care Facility System (CCFS) and Empire State Child Care Match preferred

· Efficient keyboarding, phone etiquette and filing skills.

· Ability to organize, prioritize, pay attention to detail and effectively handle multiple tasks and projects.

· Excellent human relation skills as well as the ability to communicate, orally and in writing, with a wide range of people including the current predominant linguistic, racial and ethnic populations of Erie County.

· Working knowledge of Microsoft© Word, Excel, PowerPoint and Outlook.

· Ability to carry out assignments without direct supervision.

· Multilingual in English and Spanish or other languages that would support servicing our customers, a plus.

Minimum Education Level: Associate's Degree
Preferred Education Level: Bachelor's Degree

Application Instructions:

Send your resume to hrccrn@cfsbny.org


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